HomeCustomer service book
Customer service book
(18 products found)
Related results:
Discover the ultimate guide to exceptional customer service with our comprehensive 'Customer Service Book.' This essential resource equips you with proven strategies, practical tips, and real-world examples to enhance customer interactions and build lasting relationships. Whether you're a business owner, manager, or aspiring professional, this book will empower you to elevate your service standards, resolve conflicts effectively, and exceed customer expectations. Transform your approach to customer care and drive loyalty today!
/product/93/898948/1.jpg?7791)
/product/93/898948/2.jpg?7791)
/product/93/898948/3.jpg?7791)
Out of Stock
Customer Service From The Inside Out Made Easy
₦ 19,589
/product/82/7507443/1.jpg?1458)
Entrepreneur Magazine's Customer Service Made Easy
₦ 28,790
Low Stock
/product/03/5595304/1.jpg?8265)
Out of Stock
Customer Service Made Easy
₦ 24,980
/product/36/8850914/1.jpg?4767)
Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service and Increase Sales
₦ 29,980
/product/11/4561914/1.jpg?3890)
View all 64 copies of Uncommon Service: How to Win by Putting Customers...
₦ 28,650
Low Stock
/product/66/0475793/1.jpg?6085)
How to Serve & Keep Your Customers: Practical Business and Sales Guide
₦ 5,500
₦ 7,500
-27%
/product/95/4517053/1.jpg?1289)
How To Win Customers And Keep Them For Life, Revised Edition
3 (2)
₦ 5,000
/product/12/7142914/1.jpg?8132)
How To Win Customers And Keep Them For Life, Revised Edition
₦ 5,000
offers from
/product/45/8245183/1.jpg?1013)
How To Win Customers And Keep Them For Life: Build Loyalty, Boost Success
₦ 5,000
/product/77/5496814/1.jpg?5483)
/product/77/5496814/2.jpg?5483)
Out of Stock
77 Ways to Get More Customers by Bob Serling
₦ 5,000
/product/37/5426404/1.jpg?1249)
/product/37/5426404/2.jpg?1249)
/product/37/5426404/3.jpg?1249)
/product/37/5426404/4.jpg?1249)
Out of Stock
The Come Back Culture: 10 Business Practices That Create Lifelong Customers
₦ 10,850
/product/13/7466614/1.jpg?1672)
/product/13/7466614/2.jpg?1672)
/product/13/7466614/3.jpg?1672)
/product/13/7466614/4.jpg?1672)
The Come Back Culture: 10 Business Practices That Create Lifelong Customers By Jason Young
₦ 9,700
offers from
/product/10/6147714/1.jpg?6664)
/product/10/6147714/2.jpg?6664)
/product/10/6147714/3.jpg?6664)
The Come Back Culture: 10 Business Practices That Create Lifelong Customers By Jason Young
₦ 9,600
/product/48/7038714/1.jpg?5201)
/product/48/7038714/2.jpg?5201)
/product/48/7038714/3.jpg?5201)
/product/48/7038714/4.jpg?5201)
The Come Back Culture: 10 Business Practices That Create Lifelong Customers By Jason Young
₦ 9,940
/product/84/6147714/1.jpg?6784)
/product/84/6147714/2.jpg?6784)
/product/84/6147714/3.jpg?6784)
/product/84/6147714/4.jpg?6784)
The Come Back Culture: 10 Business Practices That Create Lifelong Customers By Jason Young
₦ 9,400
/product/92/5147714/1.jpg?6546)
/product/92/5147714/2.jpg?6546)
/product/92/5147714/3.jpg?6546)
/product/92/5147714/4.jpg?6546)
The Come Back Culture: 10 Business Practices That Create Lifelong Customers By Jason Young
₦ 9,950
/product/96/6682024/1.jpg?3767)
Bookmart 77 WAYS TO GET MORE CUSTOMERS: By Chris Cardell
₦ 4,450
Low Stock
/product/30/799308/1.jpg?7539)
How To Win Customers & Keep Them For Life
₦ 5,200
Frequently Asked Questions About customer service book
How do I choose the right customer service book for my needs?
Define your goal first: improve frontline service, build an aftersales strategy, or lead a support team. Choose a title that matches your level: practical, how-to guides like Customer Service Skills For Success or Customer Service Made Easy are great for beginners, while Aftersales Management and Entrepreneur Magazine's edition offer deeper strategic insights. Consider the format and who will use it (individual reader or team reference) and select a book from the jumia-books catalog in the business-economics category.
What makes the aftersales management topics in customer service books the most complex area?
Aftersales management covers post-purchase processes, cost control, warranties, returns, and multi-channel service, requiring coordination across multiple teams. Look for titles such as Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service and Increase Sales that address design, execution, and measurement. Expect chapters on process design, performance metrics like CSAT and NPS, and cross-functional collaboration to drive real improvements.
Which customer service book is best for a beginner versus a pro?
For beginners, Customer Service Made Easy offers approachable, step-by-step guidance to build core skills. For professionals or entrepreneurs seeking advanced strategies, consider Aftersales Management or Entrepreneur Magazine's Customer Service Made Easy for deeper insights and scalable approaches.
How should I maintain and ensure compatibility of these customer service books with my learning plan?
Set a realistic reading schedule tied to your goals, take concise notes, and apply at least one takeaway each week. Paperback formats like Customer Service Skills For Success make it easy to annotate, while other editions may suit desk reference needs; align the format with how you prefer to study and implement new practices.
Should I choose titles from jumia-books or mix with other brands in the customer service book category?
Sticking with jumia-books gives a cohesive range of practical and strategic guides in business-economics, while you can broaden your perspective by exploring related titles from other brands in the same category when you’re ready for more diverse viewpoints.
What kind of help can I expect if I need assistance choosing or using these customer service books?
Customer service support is available to help you pick the right title based on your goals and to assist with format choices and practical application of the lessons to your business. Reach out for guidance on how to integrate insights from titles like Customer Service Made Easy and Aftersales Management into your team’s training plan.